You’ve got the basics right, now focus on specific improvements.
- Business objective setting.
What do we have to achieve, what do we want to achieve, what’s a nice to do?. Focus on what keeps the business profitable.
- Lean manufacturing.
Cut down on those cost hungry processes, but don’t leave yourself exposed.
- Six sigma.
Errors and mistakes can be costly, find out what causes them and deal with the cause not the symptom.
- Competency and training.
The right people with the right training to do the job, simple.
- Management review.
Its all good? How do you know? Review the key data and make good decisions.
- Process measurement techniques.
What do we measure? How do we measure it? How do we analysis the results?
Graphs and charts are great so share them!
- Staff feedback loops.
Encourage feedback, improve engagement and get free ideas! Whats not to like?
- Social media and customer facing presentation.
Your customers want to know how great you are and how much greater you’re going to get.